This Privacy Policy explains how Rasil collects, uses and protects your personal data when you use the Service. We are committed to protecting your privacy and processing your data transparently.
1. Data we collect
Account data: name, email, phone number, company and payment details.
Usage data: how you interact with the Service, IP address, device and browser type.
Conversation data: messages, contacts and content you process through the Service on behalf of your customers.
2. How we use your data
To operate, provide, maintain and improve the Service, process payments, provide support, send important notices, and ensure security and legal compliance.
3. Legal basis for processing
We process your data based on performance of our contract with you, your consent, our legitimate interest in operating and securing the Service, or to comply with a legal obligation.
4. Rasil as a data processor
For end-user data (your customers’) processed through the Service, Rasil acts as a “data processor” and you act as the “controller”. You are responsible for the lawfulness of collecting that data and obtaining the necessary consents.
5. Sharing your data
We may share your data with trusted service providers that help us operate the Service — such as Meta platforms, SMS providers, hosting, payment processors and analytics tools — only to the extent necessary.
We do not sell your personal data to third parties.
6. International transfers
Your data may be processed or stored on servers outside your country. We apply appropriate safeguards to protect it when transferred.
7. Data retention
We retain your data while your account is active and as needed to provide the Service and meet our legal obligations, then delete or anonymize it.
8. Data security
We apply reasonable technical and organizational measures to protect your data from unauthorized access or use, including encryption in transit and access controls.
9. Your rights
Subject to applicable law, you have the right to access, correct, delete, restrict or object to the processing of your data, or request a copy of it. To exercise them, contact us at [email protected].
10. Cookies
We use cookies and similar technologies to run the site, remember your preferences and analyze performance. You can control them from your browser settings.
11. Children’s privacy
The Service is not directed to anyone under 18, and we do not knowingly collect their data.
12. Changes to this policy
We may update this policy from time to time. We will post the updated version with its date.
13. Contact
For any question about your privacy or data, contact us at [email protected] or on WhatsApp at +20 114 214 7005.